After Alleged Failures, Ramapo Dumps RVAC For Emergency Coverage, Replaces With Spring Hill and Paul Faist Ambulance Corps

by Monsey.info

In a message published by Supervisor Michael Specht’s office, the Town of Ramapo announced that it will no longer be using Ramapo Valley Ambulance Corps in the 911 system.

“The Town of Ramapo considers the health and well-being of its residents to be paramount, and public safety is a top priority,” Specht wrote in the message. “Recently there has been a range of serious issues involving Ramapo Valley Ambulance Corps (RVAC), including missed dispatch calls, delayed response times, and poor response rate. Despite the Town’s best efforts to urge RVAC to rectify what regrettably became a critical and unacceptable situation, the RVAC leadership, unfortunately, failed to do so, thereby compelling the Town to take action to best protect Ramapo families.”

Consequently, RVAC will no longer play any role in the Town’s emergency medical service needs in response to 911 calls made throughout Ramapo, according to Specht. Moving forward, the Town will be growing its current partnership with Spring Hill Community Ambulance Corps and William Paul Faist Volunteer Ambulance Corps to provide emergency medical services to Ramapo residents who reside in what had previously been RVAC’s coverage area.

“Both Spring Hill and Faist have stellar reputations and provide exceptional care,” the message said. “We are grateful they are collaborating with us to ensure Ramapo residents have sufficient coverage from our local ambulance corps. As part of this partnership, we are working with Spring Hill and Faist on identifying satellite locations in other parts of the Town that will enable them to respond promptly and adequately in emergency situations.”

“We appreciate the efforts made by RVAC and its volunteers over the years to serve the people of Ramapo and wish them the best of luck in the future,” Specht said.